Privacy Policy

Style N Smile Beauty Salon (“Style N Smile”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information collected through our website, salon, booking services and communications.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared and the choices and rights available to you.

1. Who We Are

Style N Smile Beauty Salon
Al Fahad Building, Shop 4
Damascus Street
Al Qusais Industrial Area 2
Dubai, United Arab Emirates

Telephone: +971 4 398 8343
Email: [INSERT BUSINESS EMAIL]

For personal information collected directly by Style N Smile, Style N Smile is responsible for deciding how and why that information is used.

2. Information We May Collect

Depending on how you interact with us, we may collect:

Your name
Mobile or telephone number
Email address
Appointment and booking information
Services booked or previously received
Appointment dates and times
Messages, enquiries or feedback you send to us
Marketing preferences
Reviews or feedback you choose to provide
Website usage and technical information such as browser type, device information, IP address and cookie information
Payment or transaction information where applicable
Information you voluntarily provide through consultation or treatment forms

For certain beauty or hair treatments, you may also choose to provide information relevant to treatment suitability, such as allergies, sensitivities, previous reactions or other relevant information.

We ask that you only provide information that is necessary for us to safely provide the treatment or service requested.

3. How We Collect Information

We may collect information when you:

Visit our website.

Book an appointment.

Use our Fresha booking system.

Complete a consultation or treatment form.

Visit the salon.

Submit an enquiry.

Leave a review or feedback.

Subscribe to marketing communications.

Interact with our website, cookies, Google services or social-media features.

4. How We Use Your Information

We may use personal information to:

Manage and confirm salon appointments.

Provide the beauty treatments and services you request.

Communicate with you about appointments, cancellations or changes.

Respond to questions and enquiries.

Maintain appropriate client and treatment records.

Provide customer service.

Process payments where applicable.

Improve our website, services and customer experience.

Maintain the security and proper operation of our website.

Understand how visitors use our website.

Comply with legal, accounting, regulatory or business-record requirements.

Prevent misuse, fraud or security incidents.

Send promotional communications where permitted and where you have provided appropriate consent.

We will not use your personal information for purposes that are incompatible with the reason it was collected unless permitted or required by applicable law.

5. Fresha Booking System

Style N Smile uses Fresha to provide online appointment booking and related salon-management services.

When you click Book Now or another booking link on our website, you may be redirected to or interact with Fresha.

Depending on how you use Fresha, information collected may include your name, contact details, appointment details, selected service, booking history, payment information and information that you choose to provide through consultation forms.

Some information may be processed by Fresha on behalf of Style N Smile, while Fresha may process certain information for its own purposes under its own privacy terms.

Your use of Fresha is therefore also subject to Fresha's applicable privacy notice and terms.

Style N Smile is responsible for the personal information it controls in connection with your salon relationship and treatments.

6. Wix Website

Our website is created and hosted using Wix.

Wix provides website hosting and related technology that enables us to operate our website.

As part of providing these services, Wix and its technology providers may process technical and website-use information, including information collected through cookies and similar technologies.

7. Google Services

Our website may use or link to Google services including:

Google Maps.

Google Business Profile.

Google Reviews.

Website analytics services, if activated.

When you interact with embedded Google services or follow links to Google, information may be processed by Google in accordance with Google's own privacy practices.

8. Instagram and Social Media

Our website may contain links to or embedded content from Instagram or other Meta services.

If you interact with an Instagram feed, social-media button or embedded content, Meta or the relevant social-media provider may receive information about that interaction.

Your use of those platforms is subject to their own privacy policies.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Operate essential website functions.

Remember website preferences.

Improve website performance.

Understand website traffic and visitor behaviour.

Enable third-party integrations such as Google or social-media features.

Support advertising or marketing functionality where activated and consented to.

Please read our separate Cookie Policy for more information.

Where required, non-essential cookies will be subject to the choices provided through our website's cookie-consent banner.

10. Who We May Share Information With

We do not sell your personal information.

Where necessary, information may be shared with trusted service providers that help us operate our business, including:

Wix and website technology providers.

Fresha and appointment-management providers.

Payment-processing providers.

IT and website support providers.

Professional advisers such as accountants, auditors or legal advisers.

Google and analytics providers where relevant.

Communication and marketing service providers where activated.

Government, regulatory or law-enforcement authorities where disclosure is legally required.

Service providers are expected to handle personal information appropriately and only for legitimate purposes.

11. International Data Transfers

Some of the technology providers we use, including website, booking, cloud and social-media providers, may process or store information outside the United Arab Emirates.

Where personal information is transferred internationally, we will take reasonable steps to use providers and arrangements intended to provide appropriate protection in accordance with applicable requirements.

12. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on:

The nature of the information.

Our relationship with you.

Appointment and treatment-record requirements.

Accounting or transaction requirements.

Legal and regulatory obligations.

Disputes or claims.

Security and fraud-prevention requirements.

When information is no longer reasonably required, we may securely delete or anonymise it where appropriate.

13. Marketing Communications

We may send promotional messages about Style N Smile services, offers or salon updates where you have agreed to receive them or where otherwise permitted by law.

Marketing consent will not be treated as a condition of receiving ordinary salon services.

You may withdraw your marketing consent at any time by using any unsubscribe option provided or by contacting us.

Appointment confirmations, reminders and important service communications are not necessarily marketing communications.

14. Security

We take reasonable technical and organisational measures to help protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission, electronic system or storage method can be guaranteed to be completely secure.

15. Your Privacy Rights

Subject to applicable law and any relevant exceptions, you may have rights relating to your personal information, including the right to:

Request information about how your personal information is processed.

Request access to certain personal information we hold about you.

Request correction of inaccurate or incomplete information.

Request deletion of personal information in appropriate circumstances.

Request restriction of certain processing.

Object to or request the stopping of certain processing, including direct marketing.

Request transfer of personal information where applicable.

Withdraw consent where processing relies on consent.

We may need to verify your identity before completing a privacy request.

Some information may need to be retained where required by law or for legitimate business, accounting, dispute or regulator purposes.

16. Children's Privacy

Our website and online booking services are not intended to collect personal information independently from children who do not have the legal ability to provide the required consent.

Where salon services are provided to minors, appropriate involvement or consent from a parent or guardian may be required depending on the service and circumstances.

17. Third-Party Websites

Our website may contain links to websites or platforms operated by third parties.

Once you leave our website, the privacy practices of those third parties are outside our control.

We encourage you to review their privacy information before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, booking arrangements or legal requirements.

The current version will be published on our website with the date of the latest update.

19. Contact Us

If you have a question regarding this Privacy Policy or would like to make a privacy-related request, please contact:

Style N Smile Beauty Salon

Al Fahad Building, Shop 4
Damascus Street
Al Qusais Industrial Area 2
Dubai, United Arab Emirates

Telephone: +971 4 398 8343